NS Trainings5 Minute Manager with Train The Trainers Get the course · USD 800

Video course · 5 days · Dr. L. Michael Hall

5 Minute Manager with Train The Trainers

The full 4-day 5 Minute Manager workshop, plus the trainer briefing on how to run it for a room of managers

The biggest trainer mistake is not a weak answer. It is jumping to a solution, which only treats the symptom. After this course you can hold a short problem-solving conversation yourself, and you know how to lead a group of managers through it: the day-by-day build-up, the coaching role in each exercise, and how to give feedback that people can take in.

  • Sit in on the trainer briefing Dr. Hall gave his coaches and trainers the day before the managers arrived
  • See how the training is paced: one question at a time, the same conversation repeated over four days
  • Then watch the full 4-day workshop he described, with demonstrations and practice in groups of three

USD 800one-time payment · PayPal or card

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Video course case: 5 Minute Manager with Train The Trainers

01Why this course

Six ideas this workshop turns around.

  1. 01Train The Trainers

    “A good trainer gives people the answer quickly.”

    Dr. Hall asks his trainers not to jump to solutions. A quick answer fixes a symptom, and the person still cannot solve their own problem next time.

  2. 02Train The Trainers

    “Trust your gut about what the problem is.”

    He tells trainers to trust the process over their intuition. Intuition often means mind-reading and jumping ahead before the problem is clear.

  3. 03Train The Trainers

    “Teach the whole method on the first day.”

    The build-up is slow. Early practice rounds often go no further than the first two questions, and one new piece is added at a time.

  4. 04Train The Trainers

    “Score participants so they know where they stand.”

    He asks trainers not to call the feedback form a benchmark. Observers tick the questions and skills they see, then give a few gentle, specific comments.

  5. 05Train The Trainers

    “Let managers tell the full story of their problem.”

    Long operational stories are noise. The trainer interrupts and invites the manager to talk about their own thinking, which is the hard part for many managers.

  6. 06Train The Trainers

    “Managers have to become coaches to use this.”

    It is not a training to turn managers into coaches. They learn to switch between a manager role and a coach role, and when each one fits.

02What you get

What you will be able to do

Train The Trainers

Run the room, day by day

  • Know the order of the Day 1 exercises, from the opening shift to the first problem conversation
  • Pace the group: add one question at a time instead of teaching everything at once
  • Supervise practice in groups of three, letting people fumble and stepping in only when they leave the process
  • Use the exercise timings in the manual to keep the day on track

Train The Trainers

Guide the shift from manager to coach

  • Lead people through the 3-step shift from manager state to coach state yourself
  • Use a simple physical marker, such as a name tag, so the shift sticks
  • Help participants decide when to manage (procedures, operations) and when to coach (people, emotions)
  • Check in later with one question: which role are you in right now?

Train The Trainers

Give feedback that helps, not hurts

  • Use the manual's feedback form to note which questions and skills a person used
  • Start using it from the third practice exercise
  • Keep it short: a few things done well, at most one or two small corrections
  • Coach managers past the urge to tell their story, so they look at their own thinking

03Contents

Day by day

Train The Trainers

The trainer briefing

  • Problem-solving thinking: why jumping to solutions fails
  • What a problem is made of, and how to state it in one sentence
  • The 7 problem-probing questions, in their best order
  • Live demonstrations, with discussion of how long they really took
  • The day-by-day plan and how trainers support each exercise
  • The feedback form and how to give gentle feedback
  • Helping managers move from outside facts to inside thinking

Day 1

From manager to coach

  • Why a problem is never only out there
  • The seven parts of a problem, and why six of them are noise
  • The manager-to-coach shift, practised with two chairs
  • Rapport and matching the person's words
  • Writing a well-formed, one-sentence problem statement

Day 2

Getting through the noise

  • Questions that detect what a problem means to someone
  • Irrelevancies, side tracks and muddled talk
  • The 14 kinds of problem-solving conversation
  • Seven kinds of non-thinking, including false certainty
  • Live demonstration with a volunteer's real problem

Day 3

Precise questions, stress and feedback

  • Precision questions for vague words like must, never and always
  • Stress levels and why you cannot solve problems in distress
  • Seven qualities of useful feedback
  • Thinkers and doers: closing the gap between knowing and doing
  • Practice rounds with trainer feedback

Day 4

From diagnosis to solutions

  • 14 thinking errors that turn situations into problems
  • Why 'have to' and 'get to' make such a difference
  • Seven ways to change a problem
  • The critical question: one question aimed at the heart of the problem
  • Practice in small groups with a trainer

04Inside

Look inside before you buy.

Short clips from the recording, pages of the manual and photos of the flip charts. Tap one to see it large.

05Who it's for

Who it is for

Coaches and trainers

  • You want to teach this method to managers, not only use it
  • You want to see how an experienced trainer paces a group
  • You will supervise practice and give feedback

HR and learning and development leads

  • You are thinking of bringing problem-solving training in-house
  • You want to know what each day of the training asks of participants
  • You need a way to give feedback without formal scoring

Managers who help other managers

  • You are the person other managers turn to when they are stuck
  • You want to pass the method on to your team
  • You are ready to practise, not only watch

Not for you if you only want to use the method yourself. The 5 Minute Manager course covers that without the trainer briefing; this one is for people who also want to lead it for others.

06Offer

Video course case: 5 Minute Manager with Train The Trainers

Get the course for USD 800

With Dr. L. Michael Hall · recorded in Mauritius, 2026 · in English

What you get

  • The full 5-day workshop on video: 21.5 hours, recorded live in Mauritius
  • The workshop manual (PDF, 97 pages)
  • 24 photos of the flip charts from the room
  • Watch online at academy.ns-trainings.com, at your own pace
  • Automatic enrolment right after your payment
  • Log in with your email address or your username
  • No end date on your enrolment
  • 5recorded sessions
  • 21.5hours of recorded video
  • 7problem-probing questions
  • 14conversation types

5 Minute Manager with Train The Trainers

USD 800one-time payment · PayPal or card

Add another course 2 or more courses: 5% off the total
Total
USD 800

After payment you are enrolled automatically. New students get their login by email from noreply@ns-trainings.com.

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07FAQ

Questions and answers

What is the Train The Trainers session?

It is a briefing Dr. L. Michael Hall gave the coaches and trainers who were about to assist at the 4-day workshop. He teaches the method to them and explains how he will run each part for the managers.

How is this different from the 5 Minute Manager course?

It contains the same 4 workshop days, plus the trainer briefing of about 4.5 hours. Choose this one if you want to teach or co-facilitate the method.

Should I watch the trainer session first or last?

It was recorded the day before Day 1, so watching it first shows you the plan. Then you see that plan run in the 4 days that follow.

Do I need to be a trained coach?

No. The audience in the briefing were coaches, but Dr. Hall explains the method from the basics. Coaching experience helps if you plan to lead practice groups.

Does it include the manual?

Yes. The course includes the workshop manual, which holds the exercises with their timings and the feedback form the trainers use, plus photos of the flip charts from the 4 days.

Can I practise on my own?

The method is practised in pairs and groups of three, with one person observing. You can watch alone, but you will learn most by practising with a partner or a small group.

How do I get access after I pay?

Right after your PayPal payment you are enrolled automatically at academy.ns-trainings.com. If you are new, we create your account and email you your login from noreply@ns-trainings.com (check your spam folder if you do not see it). If you already have an account, the course is added to it, so use your usual login or the Forgot password link.

How long do I have access?

Your enrolment has no end date. Log in whenever you like and watch again as often as you want.

What do I need to watch?

A phone, tablet or computer with a web browser and an internet connection. You watch online at academy.ns-trainings.com. There is nothing to install.

What language are the videos in?

The workshops are taught in English.

Do I get a certificate?

No. These are video recordings of the workshop for your own learning. They do not include a certificate.

How do I pay?

You pay securely with PayPal on this page. Where PayPal offers it in your country, you can also pay by card through PayPal.

Can I buy more than one course?

Yes. Tick the extra course in the order box before you pay. When you take two or more courses, you get 5% off automatically.

Not sure a course is right for you?

If you have any question about a course before you buy, write to us first and we will help you decide. Message Jeff on WhatsApp at +63 927 782 1317.

Who do I contact?

Message Jeff on WhatsApp at +63 927 782 1317. He replies to you personally.

08The teacher

Who is Dr. L. Michael Hall?

Dr. L. Michael Hall

Founder of Neuro-Semantics

Dr. L. Michael Hall, Ph.D.

Psychologist, author and trainer. He teaches people how to think, not what to think.

Dr. L. Michael Hall holds a Ph.D. in Cognitive-Behavioral Sciences and is the founder of Neuro-Semantics. He worked as a psychotherapist in private practice for about 20 years, and in 1996 co-founded the International Society of Neuro-Semantics, which trains and certifies coaches and trainers around the world.

For about 40 years he has studied one question: how people create meaning, and how that meaning drives what they feel and do. Out of that work came many books, among them "Mind Lines" and "Figuring Out People", his Meta-Coaching training for professional coaches, and "Thinking for Humans", a set of thinking skills in three groups: essential, creative and executive.

He still teaches live, and every week he writes "Neurons", an article for the Neuro-Semantics community. The courses on this site are recordings of his workshops in Mauritius, Malaysia, Hong Kong and the Philippines: you watch him teach a real group, with the questions and exercises from the room.

Symptoms are problematic, but they're not the problem.

Dr. L. Michael Hall

What is Neuro-Semantics?

Neuro-Semantics is an approach to personal and professional development that grew out of NLP and General Semantics. It looks at how people create meaning, and how that meaning shapes their thinking, emotions and behavior. Coaches, trainers and individuals use it to think more clearly and to make lasting changes.

Jeff Merilo, NS Trainings

Recorded and published by

NS Trainings

These workshops were recorded live and published by NS Trainings. We are member coaches and trainers of the International Society of Neuro-Semantics.

Questions? WhatsApp Jeff

Learn the conversation, then learn to lead it

5 recorded sessions and 21.5 hours of video: the trainer briefing, then all 4 workshop days it prepares you to run, with the manual.

Get the course · USD 800

5 recorded sessions · 21.5 hours of recorded video · 7 problem-probing questions · 14 conversation types

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